Behavioral Health Resources

It is natural to feel stress, anxiety, grief, and worry during and after the COVID-19 pandemic. Everyone reacts differently to stressful situations, especially those we cannot control. Taking care of your emotional health during this pandemic will help you think clearly and react to the urgent needs to protect yourself and your family and help your long-term healing. Medica has a variety of resources to help you during this difficult time no matter what emotional level you are at. If you, or a covered dependent, are struggling with a behavioral health concern such as depression, anxiety, substance abuse, bipolar or post-traumatic stress disorder, reach out to the resources below available through your Medica plan:

Medica® Optum® Employee Assistance Program (EAP)

If you need help with life’s new challenges, EAP master’s-level specialists are available 24/7 to speak with you privately. With EAP, you have access to five counseling sessions per issue per year covered at 100%. To talk with an EAP specialist, call 800-626-7944.

Medica Behavioral Health

Your mental health is just as important as your physical health. That’s why your plan includes coverage for behavioral health services, including mental health and substance abuse care. Medica Behavioral Health staff can help you get the right care when you need it, 24 hours a day, and your call is confidential. The large network includes providers who practice at all levels of counseling and treatment. Call Medica Behavioral Health at 800-848-8327.

Amwell, 24/7 Online Clinic

Get care online from home, work or anywhere. Connect with a provider from your computer or mobile device for most behavioral health concerns. Amwell’s team of experienced therapists and psychiatrists provide care and counseling for a variety of conditions. During a video consult with Amwell, a therapist or psychiatrist will ask you a series of questions to determine the best treatment plan. To get started, create an account with Amwell by calling 844-733-3627 or visit

Medica’s Live and Work Well Website

This website offers health resources and personalized support services to help you and those you care about live the healthiest life possible. The Live and Work Well site is available 24/7 for confidential access to professional care, self-help programs and a variety of helpful information. Go to To view the educational content and provider search, enter access code MEDICA.


Free Behavioral Health Program
Healthy Saint Paul is excited about the partnership between Omada Health and the City of Saint Paul. Good news! Omada will be offering our behavioral health program at no cost until the end of September to help during this difficult time to all of your employees and will offer access to behavioral health coaching and 24/7 support.

Omada for Behavioral Health uses an evidence-based, transdiagnostic care model that leverages cognitive behavioral therapy (CBT), mindfulness, and distress tolerance techniques to reduce symptoms of challenges including anxiety, depression, and stress. Participants will work directly with a dedicated mental health coach under the guidance of a licensed specialist (e.g. Licensed Clinical Social Worker). Reach out to Nance Lee Mosquera at if you are interested in enrolling.