in the spotlight

Virtual Care

Virtual care*, also known as online care or an e-visit, is a convenient way to get care for many common conditions. Connect with a provider from your computer or mobile device to get a diagnosis, treatment plan and prescription (if needed).

Virtual care may be a time-saving option for common conditions like:
Allergies, High blood pressure
Bladder infection, Migraines
Bronchitis, Pink eye
Cold and cough, Rashes
Ear pain, Sinus infection
Flu or other non-urgent, common health conditions

With a virtual care visit, you:

  • Save time — avoid a trip to the doctor’s office and get care from the comfort of your home, work or wherever you are.
  • Initiate the visit at your convenience — no appointment needed.
  • Get care when you need it — visits are often available after clinic hours, sometimes even 24/7.
  • May save money — a virtual care visit may cost less than a regular visit to the doctor’s office, depending on your plan.

To check your plan’s coverage for virtual care, log on to, select Look Up My Benefits and click on Coverage Documents. Look for “virtual care” under the Physician Services section. Or call Customer Service at the number on the back of your Medica ID card.